"The judges' secretaries can't get to their jury lists. They're getting Proteon errors on the third floor. Two people in Juvenile Court can't receive email from anyone in their own department, but can get email from everyone else. Three people in the District Attorney's office can't get to their shared address book. Someone in Probate Court is getting illegal operations in WordPefect. Whenever Jane Doe prints envelopes, the program prints a little happy face on each of them. Jeff Blow can't save his files to a floppy disk. Richard Roe says all his files on the network have been deleted. Cindy Coe gets a 'DIBENG.DLL' error when cleaning out her Sent Items folder. I can't add names to this database. The entire world is catching on fire in fifteen random places and we have to put it out immediately."